Planet 7 Casino Safety Tools, Deposit Limits and Player Support
Safer Play Limits and Controls
We support safer play in Canada with practical account controls. Deposit limits can be set daily, weekly, or monthly, helping you establish a spending boundary before play begins.
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Players who want closer oversight of time and budget can also use loss limits, wager limits, session limits, time reminders, reality checks, cooling-off periods, temporary suspension, and self-exclusion.
Age Checks, Security and Fair Play
Our platform is intended for adults only. Account creation is limited to players aged 21 or older, and age checks and account verification are used to help prevent underage gambling.
Security is also part of everyday account use. Deposits are made through the cashier after login, and transactions use SSL encryption to help protect credit card and personal information.
We also provide game fairness information in the FAQ, including a statement that games are tested for fairness by Technical Systems Testing, with certification noted for RealTime Gaming’s RNG.
Account Statements and Support Help
Clear records can make gambling habits easier to understand over time. Within the account tools, you can review transaction history and play statements to check activity, spot patterns, and decide whether any limits should be adjusted.
If you would rather get help than change settings on your own, support can assist with activating controls. Live chat, email, and phone support are available for safer-play requests in Canada.
| Tool or Safeguard | What Is Available to Players in Canada |
|---|---|
| Deposit limits | Planet 7 states it offers daily, weekly, and monthly deposit limits through account tools to help manage spending. |
| Session and loss controls | The site also lists:
|
| Cooling-off and longer breaks | Available options listed on the responsible gaming page include cooling-off periods, temporary suspension, and self-exclusion. |
| Account monitoring | Players can review transaction history and play statements in account tools, which can help track gambling activity over time. |
| Support for activating limits | Planet 7 says support can help activate controls by live chat, email, or phone. The responsible gaming page shows [email protected] and toll-free 1-888-402-2065 for the United States and Canada. |
| Age checks and adult-only access | The FAQ says only players aged 21 or older can create an account, and Planet 7 says it uses age checks and account verification to help prevent underage gambling. |
| Transaction security | The FAQ says transactions use SSL encryption to protect credit card and personal information. |
| Game fairness claims | The FAQ says Planet 7 claims its games are tested for fairness by Technical Systems Testing (TST), and that TST certified RealTime Gaming’s RNG. |
Deposit Limits and Break Options
Limits tend to work best when they are set early and reviewed regularly. A daily cap may suit short-term control, while weekly or monthly settings can support a broader budget plan.
If you need a break, cooling-off and self-exclusion options provide stronger interruptions to play. For direct help, contact support by email at [email protected] or by phone at 1-888-402-2065 to discuss the control that fits your account.